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Contact us
Customer Solutions
Within Australia call 1300 46 2273
When overseas call +61 3 9425 4886
Within Australia fax 02 9842 3979
When overseas fax +61 2 9842 3979
GO MasterCard Customer Solutions
GPO Box 940
Melbourne VIC 3001
Hours of operation
Monday - Friday: 8:30am - 7:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed
Times shown are Australian Eastern Standard Time (AEST)
Lost or stolen cards
Call immediately: 24 hours a day, 365 days a year
Within Australia call 1300 368 125
When overseas call MasterCard Global Service on +1 636 722 7111
GO Rewards
Within Australia call 1300 88 4970
Monday - Friday 8:00am - 6:00pm (AEST) (ex public holidays)
Saturday & Sunday: 9:00am - 5:00pm (AEST)
MasterCard Global Services
Call +1 636 722 7111 for assistance with emergency cash advance,
emergency card replacement or world wide ATM locations, 24 hours aday,
365 days a year.
