GO Mastercard

Contact Us

Customer Solutions Team

Phone:

1300 462 273 (within Australia)

+61 1300 462 273 (from overseas)

Hours of operation:
Monday - Friday: 8:30am - 7:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed

Times shown are Australian Eastern
Standard Time (AEST)

Fax
1300 369 905 (within Australia
)
+61 1300 369 905 (from overseas)

Mail
GO Mastercard Customer Solutions
GPO Box 940
Melbourne, VIC 3001

Mastercard Global Services

Call +1 636 722 7111 for assistance with emergency cash advance, emergency card replacement or world wide ATM locations, 24 hours a day, 365 days a year.

GO Rewards

Within Australia call 1300 884 970

Monday - Friday 8:00am - 6:00pm (AEST) (ex public holidays)

Saturday & Sunday 9:00am - 5:00pm (AEST)

Complaints

We know sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.


Complaints information

Lost or stolen card

Call immediately: 24 hours a day, 365 days a year

Within Australia call: 1300 368 125

When overseas call Mastercard Global Service on: +1 636 722 7111