GO Mastercard

Buyer's Protection insurance for your
GO Mastercard® - Existing policy holders

Existing policy holders can find product information below. Note, we are not currently issuing new policies.

When it comes to new purchases, accidents can just happen.

We know that life isn't always roses. Things break, water gets spilt, and as soon as you've bought something... of course you see it cheaper the very next day!

Need to see if you have insurance on your account? Just check your monthly credit card statement or call us on 1800 800 230 if you are unsure

More details? Read the PDS
Price Protection

Price Protection

You can get the price difference back on your account if your eligible purchase is available cheaper at any Australian retailer, within 12 months of purchase*. This could be up to $1,000 per item back into your account.

Cover up to $1,000 per item and $5,000 in any 12 month period. Cover can also apply to eligible purchases made up to 120 days before you take out the policy, if available cheaper after the policy start date.

Merchandise Protection

Merchandise Protection

You can get the cost of repair or replacement back on your account if your eligible purchase gets lost, stolen or damaged within the first 12 months of purchase*.

Cover up to $2,000 per item, $5,000 for a single event and $10,000 in any 12 month period.

*There are other terms and exclusions. For full details simply click on the PDS.

Stolen Card

Stolen Card

Claim $200 to your account if your GO Mastercard is stolen - just for the inconvenience*.

Up to one claim in any 12 month period.

Life and Critical Illness Cover

Life and Critical Illness

If you were to become critically ill or die, we'll pay the balance owing up to $20,000*.

Repayment Cover

Repayment benefit

We will pay 10% of your balance owing each month if you lose your job unexpectedly or are unable to work due to sickness or injury*.

Payments will continue until you return to work, reach the maximum benefit period or we have paid the balance owing.

*Terms, exclusions and annual limits apply.

Need to make a claim?

Making a claim for Buyer's Protection Insurance is straight forward. Depending on the nature of the claim, you can complete a claim online, download and send in a claim form, or call us on 1800 800 230 Monday to Friday between 8.30am and 5.00pm (AEST).

Buyer's Protection is issued by Hallmark General Insurance Company Ltd. ABN 82 008 477 647 (AFSL 243478) and Hallmark Life Insurance Company Ltd. ABN 87 008 446 884 (AFSL 243469). Hallmark General and Hallmark Life are part of the Latitude group.

Any advice on this website is general advice and may not be right for you. It does not take into account your personal objectives, financial situation or needs. You can find more information about your Shopper's Protection in the combined Financial Services Guide, Product Disclosure Statement and Policy.

Hallmark General is a subscriber to the General Insurance Code of Practice. Click the subscriber badge to access a copy of the Code.

Hallmark Life is part of the Latitude group and is a subscriber to the Life Insurance Code of Practice. Click the subscriber badge to access a copy of the Code.