No pockets? No problems. GO Band lets you make payments with a tap of the wrist, without needing your GO Mastercard.
So go for a run. Go to the beach. Even go travelling. And make fast, easy payments anywhere you see the Mastercard PayPass logo.
First, activate your GO Band. To do this, call 1300 462 273, quote ‘activate card’ when asked, then follow the prompts.
You’ll also need your 16-digit GO Band number whenever you call us – you’ll find this at the top of the letter that came with your GO Band.
Works anywhere in the world you can 'tap to pay'
No pockets, no wallet, no cash needed
Same security as your GO Mastercard
Payments utilise your existing credit limit
A GO Band is a payment vehicle that utilises cutting edge technology to allow you to make purchases by tapping and holding your wrist band against a payment terminal.
Our special chip that meets payments standards, is inserted in a band enabling you to wear it as you go about your daily life. Your GO Band is an extension of your GO Mastercard and utilises the existing credit limit on your account.
You can leave your GO Mastercard, your wallet and phone behind. The GO Band is a great way to pay for the small stuff while you are on the go whether you are running about your normal day to day activities or during daily fitness activities.
A select group of GO Mastercard cardholders have been selected to participate in a pilot. The GO Band is not yet available to everybody.
You can use the GO Band everywhere you see the Mastercard PayPass logo and can be used to make purchases at all merchants that accept contactless “Tap to Pay” transactions.
The GO Band offers you the same security and protection against fraud as your GO Mastercard – thanks to Mastercard’s Zero Liability and the Falcon® fraud technology.
You’ll also need to use a PIN for all transactions of $100 or over.
A select group of GO Mastercard cardholders will be invited during the pilot to opt in to receiving a GO Band. The offer is not available to everyone.
Your GO Band will arrive within 10-20 business days following your consent to opt in to receiving a band, and will be sent to your registered GO Mastercard account address.
Should you need to change your registered address, please do so via the Online Service Centre.
No. The GO Band is provided to you free of charge.
Transactions made using your GO Band will attract the same fees and charges that normally apply to your GO Mastercard account.
No, the GO Band is only available for primary cardholders that have been invited to participate in the pilot.
Once you receive your GO Band, please call 1300 462 273 to activate your GO Band and set up a PIN. This will allow you to make purchases over $100 whilst on the go.
You will need your GO Band card number to do this. You can locate your card number in the letter you received with your GO Band.
If you don’t have the 16 digit GO Band card number, please call 1300 462 273 and ask to speak to a customer service agent.
You can set your PIN at the time of activating your GO Band if you do this via calling the Customer Service Centre. Once activation is complete, stay on the line and follow the prompts to select your PIN
You will need to use a PIN for all purchases $100 and over.
No. You will need to select a different PIN for your GO Band.
A PIN is not needed for purchases under $100.
ou will need to use a PIN for all purchases $100 and over.
Terminals can differ between stores. We find the best place to hold your GO Band is over the edges of the terminal. If the first try does not work, we suggest you try placing it over another edge or corner of the terminal as the strength of the reader can differ between terminals.
If you continue to experience issues, please call us on 1300 462 273.
Yes. Your GO Band works the same as PayPass on your GO Mastercard.
If you have lost your GO Band or it has been stolen, please report it immediately by calling 1300 306 397.
There are however no replacement bands available during the pilot.
Reporting it will not block your GO Mastercard, so you will still be able to use your GO Mastercard.
Cancellation of your GO Mastercard will not impact your GO Band, so you will still be able to use your GO Band.
No, you cannot use your GO Band to get cash out.
Yes, you can use your GO Band overseas, anywhere you see the Mastercard PayPass symbol, however it depends on the individual country contactless limits but typically transactions under AUD $100 will be accepted, and those over AUD $100 will need a PIN. We recommend you follow the terminal prompts.
The GO Band offers you the same security and protection against fraud as your GO Mastercard. If any suspicious activity is detected by the Fraud Prevention team, you will be notified and it will be blocked from spending.
Your GO Band transactions will be displayed on your statement which you can access in the Online Service Centre, and can be identified by the last 4 digits of your GO Band card number.
Your GO Band will expire 4 years from when you first received it. You will be notified when your GO band is about to expire.
As your GO Band is linked to your GO Mastercard account, the daily purchase limit on your GO Band will be the same as the daily purchase limit on your account.
Please call the GO Mastercard Customer Solutions team on 1300 462 273.