Activating your card
For security reasons, you will need to activate your card before you start using it. Once you’ve received your PIN in the mail (a few days after your receive your card), call 1300 004 646 to activate. You can now enjoy smarter shopping.
Once activated, you can use our Online Service Centre to manage your account.
Making everyday credit card purchases
Use your GO Mastercard anywhere in the world that accepts Mastercard.
To take advantage of up to 55 days Interest Free on every day credit card purchases, you need to pay the full closing balance (excluding un-expiring 0% Interest Payment Plans) on each statement of account by the applicable due date.
Making 0% Interest Payment Plan purchases
To make a 0% Interest Payment Plan purchase, present your GO Mastercard or driver's licence at any participating retailer. You can then purchase up to your available credit limit.
Be sure to visit the GO store locator to find a store near you.
Online Service Centre
We have been making some exciting changes to the Online Service Centre and you'll notice that it's become easier to use with better features. Some of the changes you'll see include:
- Being able to view pending transactions immediately, without a delay
- Our website is designed to adjust to any device - mobile, tablet or PC. Making it easier to read and navigate
As we make these improvements, rest assured that your account security is still our primary focus.
Need to register for the GO Mastercard Online Service Centre?
You can access cash with your GO Mastercard from any ATM displaying the Mastercard or Cirrus logo. Please note, cash advances will be charged interest from the day of the withdrawal. Cash advances are also subject to a fee of 3% or $3.00, whichever is greater.
Overseas cash withdrawals
You can easily access cash overseas using your GO Mastercard. When withdrawing cash overseas, your account will be debited for the amount in Australian dollars at that day's exchange rate. This is a much more convenient alternative to traveller's cheques or currency exchange vendors. Interest on cash advances is charged from the date of withdrawal. Fees and charges will apply.
Find a store
Find the stores where you can shop interest freeFind a store
Lost or stolen card
- Call immediately: 24 hours a day, 365 days a year
- Within Australia call: 1300 368 125
- When overseas call Mastercard Global Service on +1 636 722 7111